I love my new Ford Escape . It is Awesome , so is the A # 1 Service you get at Wetzel Ford . Ian in the sales department is Great , Spencer in the service department is AWESOME & the SUPER MECHANIC that fixed our 2003 Ford Ranger that has had a problem for years...The waiting area was comfortable & Everyone made you feel welcome. We have done business with Ford for 16 years or more ...Thanks Guys , for making us feel welcome & right at home. Sincerely , Mary & Larry
Ben in the service department was so nice!
Had a airbag recall done on my car, they were fast, efficient, and very courteous.
They really do a great job.
While traveling my 2014 F150 broke down so I had it towed to Wetzel and left the keys in the night drop box. First thing the following morning I called and explained what the issue was while telling the service tech I was from out of town and was now strained there so that if we could do his best to look at it sooner that later, it would really help me out. His response was no problem and an hour later called me with a diagnosis (needed a new throttle body) and estimate to fix. By noon of that same day I was up and running and back on my way..... it's too bad my two local ford dealers (Hines Park & Bright Ford) weren't as good as Wetzel Ford! You guys rock!!!