Very professional! Not pushy! Stayed within my budget and I am very happy with my new vehicle.
My experience as a first time car buyer was amazing at Wetzel Ford!! Everyone involved explained everything & made sure I knew every detail of the purchase. Chevy hand picked the perfect car for me and had everything ready when I got there. Bart explained all the financial details & gave me the best advice!! I will buy from them again in the future.
Great atmosphere very professional
The guest waiting area is nice and cozy. Staff is professional and kind. A+ service
Have a attude problem
Couldn’t have been happier with my experience. Found the exact car I was looking for (and then some) We went in right before closing, as I thought they closed later and were still professional and helpful. The whole process was very quick. I normally shy away from big dealerships, but they may have won my business for life
The service department at Wetzel Ford was a lifesaver! On new years weekend, we were on our way from Indy to Columbus to visit family. On the interstate, the handling became very erratic and the car was shuttering side to side. We had just had service done on the car including an alignment. We luckily got off the interstate just as it was getting really bad and scarry to drive. We got to Wetzel 3 hours before closing and they were able to squeeze us in. They got the car on the alignment rack within 15 min of getting the keys. It turns out the alignment was completely out and the car was getting pushed by the rear wheels being out of alignment. The other service center obviously did not tighten a bolt or messed something up completely. We were in and out in an hour and a half on a holiday weekend! Matt and the rest of the service team were excellent. We highly recommend Wetzel for anyone interested in quality service and willing to help make something right. Before we left, both the technician and I test drove to car to make sure everything was 100% ok before getting back on the interstate with our new born child. THANK YOU!